Sun and Sand Sports — Commerce App
We migrated Sun and Sand Sports to Salesforce Commerce Cloud with a fully personalized mobile app — reaching 1M+ downloads and tripling daily order volumes across the MENA region.
1M+
App Downloads
3X
Boosted Daily Orders
The Challenge
Sun and Sand Sports is one of the Middle East's leading sports retail brands, operating a wide network of stores and a growing digital channel across the MENA region. Their existing mobile experience lacked personalization and struggled to scale with growing digital demand. The client needed a modern, high-performance app built on Salesforce Commerce Cloud that could deliver product recommendations, seamless checkout, and a unified experience across online and offline channels.
What We Did
We built native iOS (Swift) and Android (Kotlin) apps connected to a Salesforce Commerce Cloud backend, enabling real-time product catalog sync, personalized recommendations, and a streamlined mobile checkout. Integration with the client's loyalty program and in-store systems created a true omnichannel experience. JSONAPI was used for efficient data delivery, keeping the app fast and responsive even across slower mobile connections.
"The launch of the new app was a major milestone for the brand's digital transformation. The combination of personalization, performance, and a seamless checkout experience drove explosive adoption — crossing 1 million downloads quickly and tripling daily order volumes compared to the previous platform."
Key Features Delivered
The capabilities that drove measurable results for the client
Native iOS & Android Apps: Separate native apps built in Swift and Kotlin deliver a premium, platform-specific experience — optimized for both iPhone and Android device ecosystems.
AI-Powered Personalization: Salesforce's AI capabilities were leveraged to deliver personalized product recommendations, browse history, and tailored offers based on each user's behavior.
Omnichannel Loyalty Integration: The app connects seamlessly with Sun and Sand's in-store loyalty program — allowing customers to earn and redeem points whether they shop online or in-store.
Streamlined Mobile Checkout: A fast, frictionless checkout flow with multiple payment options and saved addresses ensured high conversion rates and low cart abandonment on mobile.
Technology Stack
The tools and platforms that powered this solution
Kotlin
Swift
Salesforce
JSONAPIResults That Speak
Measurable impact delivered for the client
1M+
App Downloads
3X
Boosted Daily Orders