Privacy Policy
We are committed to protecting your privacy and being transparent about how we handle your data.
Last Updated: February 1, 2026
1. Information We Collect
We collect information you provide directly to us, including:
Personal Information
- Name, email address, phone number, and company name when you fill out forms
- Billing information when you make a purchase
- Communication preferences and feedback you provide
Automatically Collected Information
- Device information (browser type, operating system, device identifiers)
- Log data (IP address, access times, pages viewed, referring URL)
- Cookies and similar tracking technologies (see our Cookie Policy)
Information from Third Parties
- Information from business partners and service providers
- Publicly available information from social media profiles
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information in the following situations:
With Service Providers
We share information with third-party vendors who perform services on our behalf (hosting, analytics, payment processing).
For Legal Reasons
We may disclose information if required by law, legal process, or government request.
Business Transfers
In connection with a merger, acquisition, or sale of assets, your information may be transferred.
With Your Consent
We may share information with your explicit consent.
Aggregated Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL/TLS encryption for data in transit
- Encryption of sensitive data at rest
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Employee training on data protection
- Incident response procedures
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal obligations
- Resolve disputes and enforce our agreements
When we no longer need your information, we will securely delete or anonymize it. Specific retention periods vary based on type of data collected, purpose of collection, legal requirements, and business needs.
6. Your Rights
Depending on your location, you may have the following rights:
Access
Request a copy of the personal information we hold about you.
Correction
Request correction of inaccurate or incomplete information.
Deletion
Request deletion of your personal information (subject to legal exceptions).
Portability
Request your data in a portable format.
Opt-Out
Opt out of marketing communications at any time.
Withdraw Consent
Where we rely on consent, you may withdraw it at any time.
To exercise these rights, contact us at privacy@firstcode.tech
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer data internationally, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by relevant authorities
- Adequacy decisions where applicable
- Binding Corporate Rules for intra-group transfers
We take steps to ensure your information receives an adequate level of protection.
8. Children's Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16.
If we learn that we have collected personal information from a child under 16, we will take steps to delete the information as soon as possible.
If you believe we have collected information from a child under 16, please contact us immediately.
9. Updates to This Policy
We may update this Privacy Policy from time to time. When we make material changes:
- We will notify you by email or through our website
- The "Last Updated" date at the top will be revised
- We encourage you to review this policy periodically
Your continued use of our services after changes indicates your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@firstcode.tech
Mailing Address: First Code Technologies, Data Protection Officer, India | UAE
We will respond to your inquiry within 30 days.
This Privacy Policy is effective as of February 1, 2026 and will remain in effect except with respect to any changes in its provisions in the future.